This Internal Communication Skills Strategies training course is based on current research that shows that internal communications are frequently a powerful agent of change, driving honest and regular discussion on topics important to employee morale. This, in turn, affects their loyalty, commitment, and purpose, which has a direct impact on customer satisfaction and dedication, and thus the bottom line of the organization.
Excellent internal communication ensures that everyone is working toward the same goal. It fosters a cohesive culture and empowers employees to make sound decisions in accordance with the organization's strategy. Internal communication that is effective benefits both the organization and the employees.
This training course will highlight the achievement of:
Employee Engagement
Cohesive Company Culture
Clear goals that are understood by all
Customer Satisfaction
Enhanced Transparency
Increase Productivity
Course Objectives of Internal Communication Skills Strategies
This Internal Communication Skills Strategies training course is meant to realize the subsequent objectives:
Align all employees with the company strategy and plan
Increase staff trust, openness, and engagement
Help motivate staff to ‘go the additional mile’ in creativity and commitment
Open channels of feedback to scale back rumors, increase company knowledge sharing and reduce reputational risk
Increase customer satisfaction through more open, aligned and informed staff
Measure the impact of simpler internal communication
Course Methodology of Internal Communication Skills Strategies
This Internal Communication Skills Strategies training course is an activity and discussion-based. Formal presentations are going to be balanced by a variety of case studies, practice problems, and group discussions. Sharing the experience of the participants is a crucial feature, and delegates will have the chance to debate their projects or challenges in an environment that specialize in solving those problems. Real examples presented on video are a considerable a part of the course.
Organizational Impact of Internal Communication Skills Strategies
Impact on the organization from participants in attending Internal Communication Skills Strategies training course includes the subsequent benefits:
Focusing and increasing effort expended in implementing the strategic plan
Increasing staff engagement and loyalty
Improving information flow and staff morale
Creating a virtuous upward circle of customer satisfaction and loyalty
Stimulating additional discretionary effort
Being ready to measure and prove the effectiveness of internal communication
Personal Impact of Internal Communication Skills Strategies
The participants of this Internal Communication Skills Strategies training course enjoy many benefits personally and professionally:
Gaining a strong communication toolkit to supercharge the effectiveness
Gaining more significant stakeholder "buy-in" and influence
Understanding the way to generate rich content to form comms channels grab attention
Creating high impact presentation and facilitation communication skills
Overcome resistance of staff members to vary
Demonstrating effectiveness to the “C Suite”
Who Should Attend
This Internal Communication Skills Strategies Skills training course is of direct relevance to anyone within the organization concerned with developing or driving strategy:
Senior Managers liable for overseeing vital parts of the strategic plan
Corporate Strategy Specialists
Managers and Supervisors liable for delivering a part of the strategic plan
Team Leaders who must manage both people and projects
Corporate Communication and HR Specialists
Course Outline
DAY 1
The Essential Elements of a technique and Strategic Plan
Understanding the Strategic Journey
Developing the “Strategy Roadmap” and Communication Plan
Assessing the necessity for Internal Communications
Understanding and Developing the Strategic Pillars of Communication
Avoiding Internal Communication Pitfalls
DAY 2
Internal Communication Options and Technologies
Building Solid Communication Channels Up, Down and Across the Organization
Developing a Strategic Purpose
Defining the Tools and Framework for Internal Communications
Setting Clear Goals and KPIs
Leading and Communicating Across a various Workforce
DAY 3
Communicating during a Virtual Environment
Using Multiple sorts of Media for Distance Communications
Using Virtual Organization Tools for Calendar, Time and Media Management
Communicating across Multi-geographical Dispersed Resources
Online Virtual Coaching Performance
Conducting Virtual Meetings Effectively
DAY 4
Communicating Indicators of Change
The Dynamics of Change – Psychological and Physical Cycle
Dealing with the Psychological Impact of Change
How to Motivate and encourage Performance
Communicating the Strategic Changes during a Positive Manner
Communicating the “Burning Platform” Message of Change
DAY 5
Convincing others of the worth of your Plans
“Selling” Your Internal Communication Plan and Program to Top Management
Styles of Communication and the way and When to use Them with Effect
Managing Self and Learn to settle on Positive Behaviors
Measuring the Impact of Your Internal Communications
Planning an Action and Setting-up a Strategic Communication Plan