Human Capital Operations and HR Administration

Day 1

Human Capital Operations Fundamentals

• Role and scope of human capital operations
• Strategic vs. administrative HR functions
• HR operating models and service delivery
• Employee lifecycle management
• HR policies, procedures, and governance

Day 2

HR Administration and Employee Records

• HR documentation and personnel files
• Employee data and records management
• Attendance, leave, and workforce administration
• HR information systems and digital HR administration
• Confidentiality and data protection

Day 3

Recruitment, Onboarding and Employee Lifecycle

• Recruitment and selection administration
• Effective onboarding processes
• Probation and employee confirmation
• Transfers, promotions, and internal mobility
• Offboarding and exit management

Day 4

Performance, Employee Relations and Workforce Support

• Performance management administration
• Employee relations and workplace communication
• Managing employee grievances and disciplinary processes
• Workforce planning and HR coordination
• Supporting employee engagement and retention

Day 5

HR Compliance, Reporting and Operational Excellence

• HR compliance and employment policies
• HR metrics, dashboards, and reporting
• HR audits and process improvement
• Managing HR risks and operational challenges
• Building an efficient and employee-focused HR operation